Frequently Asked Questions
Maintenance
No, your presence is not required for service work to be completed.
Yes, The Carolina has an on-site maintenance team.
If your unit needs any repairs you can submit a work order on the resident portal or visit the leasing office.
If you are locked out after office hours you will be charged a fee of $150.00. Otherwise, we can send maintenance out.
Amenities
Yes, we offer on-site parking at The Carolina.
The Carolina offers amenities including on-site management and gated entry.
Our apartments feature sleek black appliances. In each unit you will have a stove, dishwasher, refrigerator, and rangehood.
No, we do not offer furnished apartments.
Pet Policy
Yes, The Carolina is a pet-friendly community.
$300 non-refundable pet fee per pet.
We have a 20lb weight limit. We do not allow aggressive breeds at The Carolina.
Admin
Applications can take approximately 3-5 business days to be approved.
You can pay rent through our online portal, by cashiers check, or money order.
Yes, at The Carolina Apartments we require residents to have renter's insurance.
You can use any provider that does not use antennas.
If you have to break your lease you will be responsible for paying a lease buyout fee.
In order to set up your utilities, you have to contact them directly and request to start service. A list of the utility providers will be provided to you upon approval of your application.
No utilities are included in rent.
Location
Yes. there are bus stops close to the property.
The Carolina is located in Gwinnett County School District.
Directions
The Carolina is located: 215 Paper Mill Rd, Lawrenceville, GA 30046.
For Future Residents
You can apply for an apartment online on our property website or in person at the leasing office.
If you are not ready to apply you can continue to monitor the website to see if the unit you are interested in is still available.
Tenants must make at least 2.75x the market rent and possess a minimum credit score of 550 (with scores between 530 and 549 subject to a risk fee), while also maintaining a clean criminal record, no bankruptcies within the past two years (must be discharged), no balances exceeding $500 owed to other properties, and no history of repossession, as well as providing positive rental history with no more than one eviction—which must be over three years old—noting that any prior eviction filings or a total lack of rental history may result in additional fees or application denial.
No, there is no cost to tour The Carolina Apartments.
Although we do suggest scheduling an appointment, walk-ins are accepted.
We do not currently offer a residenet referral incentive.
Longer lease terms typically have lower rates; however, there is not a reduction for paying your rent in advance.
Management is available at the office Monday through Friday 8:00 AM-4:30 PM.
Before a new resident moves into their apartment we complete a maintenance turn, contractor work, and professionally clean each unit.
Noise level is controlled to a minimum after quiet hours.
Parking is first come, first served. There are no assigned parking spaces.
Our residents enjoy shopping at Target, Marshalls and Mall of Georgia.
Yes, if you paint you just have to paint to the original color when you prepare to move out or there is an additional paint change charge.
Maintenance has to respond to a work orders within 24hrs.
Guests staying in excess of 72 Hours MUST register with the office. Residents may be permitted to have a guest(s) visit their household. However, any person(s) making REOCCURRING visits of six (6) consecutive days or fourteen (14) total days in any twelve (12) month period shall be deemed to reside in the Leased Premises in violation of the Residential Lease Contract.
Quiet hours are between 10:00 pm -7:00 am. There are no fees associated with using communal spaces.
Anyone included on the lease agreement will be held responsible.
If you need to break your lease, we require a 30-day notice as well as an early termination fee equal to two months' rent.
When moving in you are to pay your first months' rent in-full, the security deposit option of your choice, renters Insurance (if opting for in-house renter's insurance), the non-refunable pet fee (if applicable), and the non-refundable risk fee (if applicable).
For Current Residents
The lease buyout fee is equal to two months' rent. Residents must also be current for all rent payments and other amounts due.
Upon move-in you will receive instructions to set-up your online tenant portal.
We do not currently offer a residenet referral incentive.
If you transfer from one apartment community to another, your deposit will be transfered to the new unit and you will have to pay a $300 transfer fee.
No, we do not allow residents to sublet their apartments.
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